FAQ

Questions

IMPORTANT INFORMATION

Got a question? We’ve got the answer.

I’m interested in purchasing an original piece of yours, how does it work?

I would be very happy for you to join thousands of satisfied customers! Which piece would you like to order? A picture you saw on the website? Or a completely new creation? All you have to do is reach out via email or WhatsApp, write down the dimensions of the picture and the details of the painting, and it’s good to attach a picture of the room and include inspiring images. After I see the direction, we can plan your unique creation! There’s no doubt that you, like my customers, will feel a strong connection to the piece that was made for you with love and personal joy, and knowing that you purchased a luxurious artistic item.   artistic item.  

Are you selling only original works?

No! You can also purchase mixed media prints and various prints.

What is a mixed media print?

A mixed media print is an artistic print on which I add color and texture (and I sometimes apply gold leaf if necessary) to give the image the look of an original! I invest a lot in this so that sometimes only a trained eye can tell that it’s not an original! In certain paintings, this is essential from the start!

What materials do you print your works on?

Usually on artistic canvas. You can print on aluminum, plexiglass, glass, and wood. Prints on aluminum, plexiglass, and glass are more expensive!

Can changes be made to a mixed media order?

Certain changes can be made, but it must be checked on each image if it’s possible!

Can I order a custom size?

An original piece made to order can be requested in any size. Regarding prints, the print maintains the proportions of the painting, meaning: You give me the width of the image, and then the height is automatically adjusted relative to the proportions. (There may be slight changes of a few millimeters.) Adjusting proportions for optimal fitting is possible for some images. You can consult via email or WhatsApp.

I’m having trouble deciding what fits in my space, can I get your help?

I would be more than happy to advise you on what suits your space! Send a photo of the space and your choices to my email or WhatsApp, explain your wishes, and I’ll try to suggest artworks until we find the perfect choice!  

Can you work with my interior designer?

I would be more than happy to talk with your designer, hear their opinion, and choose the perfect piece for you to maximize the beauty and touch of the space.

 
Do you have any accompanying products besides pictures?

Currently, there are several products in the store on the website, 
We are working these days to prepare you a selection of additional luxurious products at an affordable price, for gifts and home use, like challah trays, and many more surprises. Follow us…

How is the payment processed?
  1. Through the website.

For other options, please contact via email: menuchay@gmail.com

What is the shipping policy?

The purchase price includes shipping for artworks sent in a protective tube.
Prints are shipped rolled inside a cardboard tube, and original works are usually shipped this way as well.
For large artworks with unique texture or for large framed pieces,
please contact us in advance to confirm shipping and packaging costs.

How long will it take to receive my order?

An original order usually takes about two months. Prints take between 4 days to three weeks.

You cannot copy content of this page